Archdale Police Department
305 Balfour Dr.
Archdale, NC 27263
The mission of the Archdale Police Department is to protect life and property by providing exceptional municipal police services to our community in a partnership with the citizens of Archdale.
We actively solicit citizen co-operation and feedback to improve our way of life through cooperates efforts to solve community problems to ensure greater effectiveness in our performance.
DIAL 911 FOR EMERGENCIES
Area code (336) for all numbers
Main Number 434-3134
Criminal Investigations 434-1199
Crime Stoppers 861-STOP (7867)
Police Department Employment
For those seeking a career in law enforcement, the Archdale Police Department offers an outstanding opportunity. The Department is committed to equal employment opportunity and supports affirmative action throughout the recruitment and selection process.
The Archdale Police Department relies on its non-sworn personnel to help complete its quality of service to the citizens of Archdale.
Non-sworn applicants must be successful in the following areas:
- Typing test
- Computer Literacy
- Background Investigation
- Drug Screening
The Archdale Police Department offers the challenge and opportunity of providing public service to a rapidly growing community. For those seeking a career in law enforcement, the Department provides the challenge of a demanding profession, an opportunity for career advancement, and a commitment to excellence, along with a comprehensive benefits package.
If you are interested in applying, the first step is to submit an interest card to the Archdale Police Department. Those submitting an interest card are notified by telephone when positions become available and when applications will be accepted.
Newly-employed officers must successfully complete an intensive 16-week field training program. Once the first year probationary period is complete, the new officer will find many opportunities available. Positions in the Patrol, Traffic, and Training functions are filled through lateral entry, rather than promotion. Lateral transfers allow the Department to move officers into areas that best suit the needs of the agency and the interest of the officer.
The Career Ladder Program allows officers to earn more pay through completion of training, educational and time-in-grade requirements. Promotional positions are also available to those eligible for advancement.
- Must be a citizen of the United States.
- Must be at least 21 years of age.
- Must be of good character, as determined by a thorough background investigation.
- Must not have committed, or been convicted of, a felony offense.
- Must possess a valid driver’s license and have a good driving record.
- Must pass a physical examination and drug screening.
- Must be suitable for law enforcement as determined by a psychological evaluation.
- Vision must be correctable to 20/20.
- Must be a high school graduate or have attained a GED certificate.
- College preferred, but not required.
- Educational background in law enforcement and/or law enforcement experience preferred.
Working as a police officer for the City of Archdale guarantees a wide variety of benefits. Insurance coverage, generous vacation and holiday leave, and recognition and wellness programs are examples. Benefits include:
- Medical Insurance
- Dental Insurance
- Employer-paid accidental death insurance
- Contributory retirement
- Five percent employer contribution to a 401(k) Supplemental Retirement Program
- Vacation, sick, holiday, civil, military, and maternity leaves
- Tuition assistance program
- Local Government Employee’s Credit Union
- Employee assistance program
- Pay for Performance Plan
- Career Ladder Program
- Uniforms and/or uniform allowance
The current starting salary for police officers is $33,257.67. Salaries are based upon the applicant’s experience level, amount of law enforcement training and educational background.
Community Oriented Policing
The Archdale Police Department is committed to the philosophy of community oriented policing. The current strategy is designed to create a more effective working partnership with the community. By doing so Department personnel will develop positive relationships with the citizens of Archdale, and be able to effectively address community concerns.
Laptop Computer Project
Another vision is to complete the implementation of the Laptop Computer Project. This is a tool designed to assist police officers in the field. Each patrol officer is assigned a laptop to use in the field, providing the officer with an advanced technology tool. Officers use the laptops to complete police reports, obtain vehicle and persons information, and be dispatched to calls in some cases. There are several positive by-products of the project which should enhance patrol operations. First, officers will have fingertip access to vital information on an immediate basis. However, equally important, officers will be able to stay in the field to complete work currently being done at the police station or service centers. A time saving to officers may also be experienced, further enhancing the police officers opportunity to problem solve, and provide service to the community.
Traffic safety concerns have been, and most likely will remain, a priority for the Department and our community. Our agency has expanded the training of several of our officers with the implementation of our MAIT team. This is an acronym for Major Accident Investigation Team. This team comprised of accident reconstructions who respond to all major traffic accidents. Most of the Department’s patrol fleet has been equipped with radars to provide additional enforcement capabilities to officers responding to citizen complaints, high accident locations, or even during routine patrols. As the City continues to grow, it will be incumbent upon the Department to remain responsive to traffic-related concerns as part of our community oriented policing philosophy.
Archdale has remained a safe community over the past two decades despite growth in both land area and population. Our Uniform Crime Reports (UCR) consistently shows Archdale to be among the lowest in North Carolina for crimes. As our community grows, it is likely to experience more varied criminal events.
The challenge for our Department is in not only being prepared to handle such incidents, but to be proactive through community oriented policing initiatives in preventing as many as may be possible. As can be seen in the description of our community oriented policing philosophy, our agency places a premium on preventative efforts. This has been a formula for success so far and our plans are to continue in that regard by building on the partnerships between police and community.
All aspects of police operations are continually being examined in an effort to strengthen the community policing philosophy. As it is a dynamic and fluid process, Department personnel must be creative, and maintain an open mind towards positive change.
Quantitative measurements for judging the success and failures of community policing must also be found. While statistically measuring success may be difficult to do at this point, the overriding impression is that community policing is working in Archdale, and great potential remains for the future.
We strive to be the model of integrity, fairness and excellence for all law enforcement agencies. We strive to:
- Make Archdale the “residence of choice” for all people by creating a community environment free of crime, hazards and disorder.
- Solicit and use community base alternatives aimed at problem solving in conjunction with criminal sanctions to combat criminal activity and behavior.
- To be the “employer of choice” by our employees and applicants.
- Protect Constitutional freedom for all people.
- Encourage active community cooperation and participation in proactive initiative to prevent and resist crime.
- Instill public confidence by maintain the highest levels of professional law enforcement standards and training.
- Respond immediately to the aid of person in imminent threat of physical harm or loss/destruction of property.
- Work together to identify perpetrators of crime, procure witnesses, effect prompt arrests and prosecute offenders.
- Reflect the diversity of the community we serve through staffing and management practices.
The Department is made up of several components which provide career opportunities to a total of 33 employees.
Four uniformed patrol teams provide patrol service to the City. The primary mission of each team is to protect life and property and prevent crime. Officers are responsible for patrolling Archdale’s nearly 9 square miles and for providing effective law enforcement to the 10,000 residents and to visitors that travel to and from Archdale.
In 2009, a department re-organization was focused on optimizing resources. This provided a more balanced police presence and more effective service. The patrol unit is commanded by a Watch Commander.
All officers are encouraged to implement problem solving techniques in cooperation with co-workers and with citizens following the community policing concept.
The department has four patrol teams that operate on rotating shifts 12 hour shifts which are three days on two days off and then two days on and three days off. Every two weeks the shift rotates from day to night shift to complete a work cycle. Each Patrol officer will work 14 days and be off 14 days each 28-day cycle.
Deployment of Personnel
The implementation of a peak time shift using existing personnel provided more officer coverage for peak times and additional training time. With the addition of a patrol shift overlap, the department deploys patrol officers more efficiently and can reduce response time to routine calls.
A patrol Sergeant supervises each patrol team. This ensures that supervisors are in the field throughout the shift and frees the Watch Commander to handle administrative tasks.
The schedule has an eight hour block for training every month. Officers are required to receive annual training in a variety of topics.
The Canine Unit was created in October 2001, by contributions from the citizens of the community. These contributions allowed the department to purchase a Belgium Malnois for the pilot program. The Canine unit works closely with drug and vice investigators and drug enforcement units to perform article searches, drug searches, track missing persons or suspects and assist with explosives detection. As of September 2009, the department has two K-9’s on staff.
The Archdale Police Department employs one sworn animal control officer. He is responsible for investigating animal cruelty cases and animals running at large. The animal control officer also enforces the leash laws and other City ordinances regulating dogs and cats.
Animal Control works closely with other animal service organizations. Stray dogs and cats are usually kept at the Randolph County animal shelter near Randleman until they are adopted, picked up by the confirmed owner or euthanized. You can reach the animal shelter by calling 336-878-8235.
The Animal Control Officer provides an important community service by appearing before school groups, senior citizen groups or other community groups to discuss animal control topics or concerns.
The Animal Control Officer is available Monday through Friday from 8 a.m. to 5 p.m. Emergency animal calls that are received after hours or on holidays are handled by patrol officers.
If you see an animal that you believe may be rabid, call to report the location of the animal. Do not try to touch or capture the animal because it may attempt to bite you. Animals with rabies usually show some type of behavioral change. They can be aggressive and excited or depressed and lethargic. They may be uncoordinated and unfocused on the presence of humans around them.
In Archdale, the most common types of wildlife which may carry the rabies virus are raccoons, foxes and bats. These animals, which normally avoid humans, are nocturnal and it is unusual for them to be active during daylight hours. If you see a raccoon, fox or bat during daylight hours and it appears to be sick or is aggressive toward other animals or humans, move to a safe location and call immediately. The law requires that your dog or cat be vaccinated against rabies.
If you are bitten by a domesticated animal, North Carolina law requires that you report it to the local health department. An animal control officer will investigate, and the animal’s owner will be required to show proof of rabies vaccination. In addition, any domesticated animal that has bitten someone is required to undergo 10-day quarantine at a location determined by the County Director of Public Health. The animal may be quarantined at a local veterinary hospital or the Randolph County Animal Shelter at the owner’s expense.
One way to prevent your animal from biting a person or another animal is to obey the leash law. The City of Archdale requires that all dogs and cats be on a leash or lead if they are not on the owner’s property. The leash law also protects animals from injury.
For questions concerning animal control issues, please call 336-434-3134 or send an email to Animal Control.
Reclaiming Lost Animals
If your pet has been picked up by Animal Control, you may claim it between the hours of 9:00 am to 4:00 pm Monday through Friday at:
Randolph County Animal Shelter
1370 County Land Road
Randleman, NC 27317
If you have lost an animal, call the Animal Control officer at 336-434-3134 and provide a description and the last known location of your animal. If you find an animal, you should report it immediately to the Animal Control division so that the owner can be located promptly.
The Criminal Investigation unit is responsible for follow-up investigation of reported offenses. These include cases of murder, suicide, assault, rape, robbery and kidnapping. The team also investigates crimes against property, which include motor vehicle theft, forgery, obtaining property by false pretense, flimflams, embezzlement, larceny and burglary. Drug and vice investigations are handled by the Diverse Operations and Enforcement Team. The unit works closely with Crime Stoppers to solicit information about crimes.
Investigators have developed areas of expertise to improve team effectiveness. Specialized areas include sex offenses, child abuse and neglect, forgery and fraud, white collar crime, arson, burglary and domestic violence. Investigators prepare cases for presentation to the courts and maintain a close working relationship with the District Attorney’s Office to successfully prosecute offenders.
Investigators are assigned an average of 30 cases each month and are required to submit periodic progress reports. To maximize effectiveness, the department uses solvability factors in the assignment of cases. Cases that meet certain criteria are assigned for follow-up. However, each case is reviewed to consider special circumstances. This allows investigators and officers to spend more time on cases that stand a greater likelihood of being solved. Contact the Criminal Investigation Unit.
The Archdale Police Department gathers information during crime prevention, intervention and investigation. The Records staff processes that information using a computer software program called Pistol 2000®, which is designed for police records. Any computer in the Police Department can obtain the information. The Records Unit is staffed by one full-time and supplemented by our Communications personnel. Records processes, distributes and stores documentation of incidents and accidents.
Other Records Unit responsibilities include warrant and subpoena data entry, preparation of crime analysis reports, and submission of statistics to the State Bureau of Investigation and for the federal Uniform Crime Report (UCR).The unit provides various types of information to police officers, other criminal justice agencies and the general public. Click Here for Archdale Traffic Reports.
How to Obtain a Copy of a Police Report?
You may pick up copies of incident and accident reports in person at the Police Department located at 305 Balfour Drive 24 hours per day. The Records Unit normally receives police reports within 24 hours after they are filed with the field units. For additional information contact the Records Unit.
Property and Evidence Control
The Archdale Police Department considers the care and control of property and evidence to be a high priority. All property or evidence associated with a crime is sent to one central location for processing and storage. The evidence and property custodian is responsible for the care, custody and control of all property recovered by the department and all evidence generated during the investigation of a crime.
Property is generally an item which was stolen and then recovered by a citizen or police officer, or an item which was found by a citizen and turned over to the police department. The Archdale Police Department recovers many pieces of property each year, including bicycles, tools and stereo equipment. Bicycles are the most commonly recovered items.
When property is turned in to the department, it is booked into a secure room for safekeeping while the police attempt to locate the owner. In some cases the property is easily traced to the owner and released in a matter of days. In other cases no information exists to begin a search, so the property remains unclaimed. Once all legal processes are completed, unclaimed property is either destroyed or sold at public auction. All proceeds from the property sold, as well as unclaimed found money, are awarded to the Randolph County Public School System as prescribed by law.
An item is considered to be evidence if it relates to the commission of a crime which is currently under investigation. The requirements of the criminal justice system are such that evidence must be handled with great care. Documentation of who examines, handles, or takes possession of an item (chain of custody), is strictly monitored. Evidence is kept in a vault where entry is limited to the evidence custodian and the alternate evidence custodian. These measures are necessary to protect and control large amounts of cash, illegal drugs and drug paraphernalia, and weapons.
Evidence is maintained until a case reaches a conclusion. The evidence is then returned to the rightful owner or destroyed in compliance with state and federal laws.
Professional Standards Unit
The Professional Standards Unit provides a variety of services for the department, including oversight of fiscal management, internal affairs investigations, recruitment, planning, and training.
How to File a Complaint or Commendation
If you feel you have been treated improperly by a Police Department employee, or if you have a significant concern regarding the actions of a Police Department employee, please or call, write, email or visit.
If you have been assisted by a Police Department employee and wish to praise or commend the employee, please contact the Chief of Police by calling, writing, emailing or visiting.
Personnel Services Officer: The officer in this position is responsible for recruitment and selection of new personnel, coordination of training, and internal affairs investigations. You may contact the Personnel Services by email or (336) 434-3134.
The police department is committed to providing citizens of Archdale with the best law enforcement services possible. In order to accomplish this, the department provides comprehensive training for all personnel. The department has six Certified Law Enforcement Instructors who teach in-service classes on a variety of topics including: DWI Standardized Field Sobriety Testing, Drugs that impair driving, Radar Certification, Crime Prevention, Use of Force, Firearms, CPR Certification, and Hate Crimes.
In addition, the department sends personnel to several area community colleges and the North Carolina Justice Academy to receive training in other areas of law enforcement including: Basic Criminal Investigation, Officer Survival Techniques, Field Training Officer, First Line Supervision, Public Speaking, Law Enforcement Instructor Certification, Juvenile Sensitivity, Cultural Diversity, Advanced Accident Investigation, Accident Reconstruction Certification, Civil Liability, and Search Warrants.
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